Shipping and Delivery

Fulfilment

Orders are typically shipped within 1-2 business days of purchase depending on availability and credit verification.

Shipping Worldwide

At Cellies Curls, we're thrilled to offer our products to customers around the globe. Below, you'll find our revised delivery details and other essential shipping information:

Delivery Chart

Here's a concise overview of the estimated delivery times and shipping fees for different regions:

Please remember that these are estimates and could be influenced by various factors.

Shipping Details

We are committed to providing a seamless shopping experience. Here are some key points about our shipping process:

Key Info

 We ship to over 20 countries around the world including North America, the Middle East, Asia and Australia.

Estimated Delivery Time

We aim to deliver your order within the specified timeframes after payment processing. While we work diligently to ensure timely deliveries, factors like customs, local carrier transfers, transportation strikes, or unforeseen events might occasionally result in shipping delays.

Order Processing Time

We strive to process your order within 1-2 working days, Monday to Friday, excluding public holidays.

Custom Charges and Taxes

For orders outside the UK and US, customs charges might apply based on your location. These charges are separate from our product prices and shipping costs and are your responsibility. Not paying them could result in your package being returned.

Pre-ordered or Back-ordered Items

If your order contains pre-ordered or back-ordered items, rest assured that we'll ship any available items immediately. For pre-ordered or back-ordered items, we'll ship them as soon as they're available. If you've ordered multiple items in a single order and receive only a part of your items, don't worry – you'll receive the remaining items shortly after.

Tracking Your Order

Upon dispatch, you'll receive a confirmation email and/or text message (if you provided a mobile phone number) with a tracking ID and a link to track your package's journey. Please allow 1 to 3 working days for the tracking information to appear.

Wrong Address Disclaimer

Ensuring the accuracy of the shipping address is the responsibility of the buyer. While we strive to expedite processing and shipping times, there is a small window to correct an incorrect shipping address.

Thank you for choosing Cellies Curls. If you have any more questions or need assistance, feel free to reach out to us at info@celliescurls.co.uk We're here to help!